Frequently Asked Questions

What is a BRICK BUDDY® building tray?

BRICK BUDDY® building trays are designed to help keep your construction bricks organised while you build. With dedicated sorting compartments and an instruction stand, you can spend less time searching for pieces and more time enjoying your build.

What's the difference between BRICK BUDDY® BASE and TECH?

Both trays are designed to keep your building space organised and your instructions within easy reach.

BRICK BUDDY® BASE features practical sorting compartments and an optional 16×16 stud plate.

BRICK BUDDY® TECH features sloped sorting compartments, making it easier to find and pick up smaller pieces.

Can I choose different colours for my BRICK BUDDY®?

Yes! Selected BRICK BUDDY® products are available in a range of colourways, allowing you to choose a combination that suits your building setup.

Available colours and options are displayed on each product page.

Looking for something different? We also welcome custom colour requests. Email us at theoriginalbrickbuddy@gmail.com to discuss what's possible.

Can I add a stud plate to my BRICK BUDDY® BASE?

Yes! The BRICK BUDDY® BASE is available with an optional 16×16 stud plate, giving you a dedicated space to secure bricks and smaller builds while you work.

Stud plates are available in Red, Green and Black for an additional £5.

Simply select your preferred option on the BASE product page before adding it to your basket.

How long will my BRICK BUDDY® order take to arrive?

Our BRICK BUDDY® trays are made to order in our Norfolk studio.

Please allow five working days for your order to be prepared and dispatched.

UK orders are shipped using Royal Mail Tracked24, while international orders are sent using Royal Mail International Tracked.

Delivery times are additional to our preparation period.

Need your order sooner? Email theoriginalbrickbuddy@gmail.com before ordering, and we'll see whether we can accommodate your request.

How do I clean and care for my BRICK BUDDY®?

To keep your BRICK BUDDY® looking its best, simply wipe it clean using a cold, damp cloth.

Please avoid:

  • Hot water
  • Dishwashers
  • Direct sunlight
  • Environments where temperatures exceed 30°C

Following these simple care instructions will help keep your BRICK BUDDY® in good condition.

Can I request a custom BRICK BUDDY® colourway or design?

Absolutely! We love creating custom BRICK BUDDY® products and exploring different colourways and specifications.

If you have something particular in mind, email us at theoriginalbrickbuddy@gmail.com with your ideas, and we'll be happy to discuss what's possible.

Please note that during busy periods, we may not always be able to accommodate more complex custom requests, but we'll always do our best to help.

What if I have a question about my BRICK BUDDY® order?

We're always happy to help!

Whether you have a question about an existing order, need help choosing the right BRICK BUDDY® product, or want to discuss something specific, please email us at theoriginalbrickbuddy@gmail.com.

For information about delivery, returns and refunds, please refer to our Delivery & Returns page once available.